Interlibrary Loan and Document Delivery

What is Interlibrary Loan and Document Delivery (ILL) service?

The Library and Information Center (L.I.Ce.) of the TUC provides the Interlibrary Loan and Document Delivery service in order to provide its users with more resources as well as to save funds. The service meets the users’ need for access to necessary research or teaching material, not included in the Library's collections, but located in other libraries, which the L.I.Ce. collaborates with. This means that users may borrow material from other libraries via the TUC Library. The L.I.Ce. of the TUC has joined the national and international collaborative networks of Interlibrary Loan and Document Delivery Services.

Who is entitled to use the ILL?

• Teaching Staff
• E.E.D.I.P
• E.T.E.P
• Postgraduate Students

 Are there any restrictions or charges in using the service?

Regarding articles or books located in Greek libraries, there is no restriction on the number orders permitted.
In case the ordered material should be forwarded to a library abroad,  the total number of orders is limited. Teaching staff and doctoral thesis researchers may order up to 10 documents annually and postgraduate students up to 5 documents annually. There is no charge for ILL requests for the user. TUC bears the charge.

How can someone order a book or an article?

Before submitting a request for Interlibrary Loan, applicants should confirm that the needed material does not already exists in the L.I.Ce.'s collection, either in print or electronic format. Then, applicants should fill in the appropriate ILL request form. Library Staff has the responsibility to conclude the process and notify the applicant as soon as the material arrives.

How long does it take for an ILL document to be delivered?

It depends on the provider Library. The average time needed, is two weeks.

How are the applicants informed about the arrival of their document and how long can they keep the material?

If the ordered material is a journal article, applicants receive a photocopy which they can keep. Postgraduate students receive the photocopy via their supervisor.
If the ordered material is a book, the applicants are notified by e-mail or phone call to receive the book from the Circulation Desk. They are obliged to return it within a determined period, which is defined by the provider Library. It is essential to be precise regarding time limits, in order to keep our public relations with other Libraries at a good level and maintain collaboration.

L.I.Ce. of the TUC participates in national and international ILL and Document Delivery Networks.

 

For further information, please contact:

Maria Bolieraki

Librarian

Interlibrary Loan and Document Delivery Service

Tel. +30 28210-37245

e-mail: mbolieraki<at>tuc.gr